177: Navigating Economic Instability with Dave Frank

177: Navigating Economic Instability with Dave Frank

 ”This is about progress, not perfection. So we don’t have to be doing it perfectly. It’s about increasing awareness and, and moving toward it and you know what, sometimes we do have to make our own mistakes to really learn things, and that’s okay too. You know, like It’s not some big failure. It’s just like, oh, okay, well I didn’t really have an emergency fund and this thing happened, the furnace broke, the roof needs to be replaced, what have you um, and then you know, then, then what happens. Um, So it’s just sort of having, you know, just bringing, bringing in an awareness to it and um, I always just like to say there, there isn’t,  getting things perfect. It’s about having things in a range of, of reasonableness.”

~ Dave Frank

Meet Dave Frank

David Frank is the financial planner for therapists. 

Through the firm he founded, Turning Point Financial Life Planning, he helps therapists navigate every element of their financial lives: from understanding your practice P&L and building a personal budget to managing student loan debt and investing for retirement… and everything in between.

But don’t let his love of the tax code and spreadsheets scare you off! You’re just as likely to find him with his nose buried in one of Pema Chödrön’s books as reading up on the latest financial planning techniques.

In this Episode...

How can you feel better prepared for the financial curveballs life can throw your way?

In this episode, I’m joined once again by certified financial planner Dave Frank to talk about one of the most fundamental, and often overlooked, aspects of financial wellness: buffers. We dive into the emotional and practical sides of creating buffers in your business and personal life, and why this matters more than ever in a world that’s increasingly uncertain. From navigating economic instability to finding the right balance between saving and living, this conversation is full of practical tips to help you feel more prepared.

Dave and I also unpack the emotional challenges many therapists face when trying to use the resources they’ve set aside, and we share how rethinking your language can shift your relationship with saving. Whether you’re just starting to think about buffers or you’re reassessing your current systems, this episode offers tools and insights to help you build a more resilient financial foundation.

For more from David and Linzy, check out:

140: Balancing Debt Repayment and Real Life with David Frank

104: How Deep Work Can Enhance Your Business with David Frank

83: Embracing Emotions for Financial Wellness with David Frank

Connect with Dave Frank

David Frank has a lot of free resources & webinars on his website, like his training “Retirement Plans Fundamentals for Private Practice Owners”,  or his “Finance Quick Start Guide for Therapists”. Check those out here. 

You can also find David on LinkedIn: https://www.linkedin.com/in/davidwfrank/ 

Ready to feel confident with your money?

Are you a Solo Private Practice Owner?

I made this course just for you: Money Skills for Therapists. My signature course has been carefully designed to take therapists from money confusion, shame, and uncertainty – to calm and confidence. In this course I give you everything you need to create financial peace of mind as a therapist in solo private practice.

Want to learn more? Click here to register for my free masterclass, “The 4 Step Framework to Get Your Business Finances Totally in Order.”

This masterclass is your way to get a feel for my approach, learn exactly what I teach inside Money Skills for Therapists, and get your invite to join us in the course.

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Episode Transcript

[00:00:01] Dave: This is about progress, not perfection. So we don’t have to be doing it perfectly. It’s about increasing awareness and moving toward it and sometimes we do have to make our own mistakes to really learn things, and that’s okay too. It’s not some big failure. It’s just oh, okay, I didn’t really have an emergency fund and this thing happened, so it’s just bringing in an awareness to it and having things in a range of reasonableness. 

[00:00:30] Linzy: Welcome to the Money Skills for Therapist podcast, where we answer this question: how can therapists and health practitioners go from money, shame and confusion to feeling calm and confident about their finances and get money really working for them in both their private practice and their lives? I’m your host, Linzy Bonham, therapist turned money coach, and creator of the course, Money Skills for Therapists.

[00:00:50] Linzy: Hello, and welcome back to the podcast. Today’s guest is a fave of mine, a returning guest, Dave Frank from Turning Point HQ. Dave is a financial planner who specializes in supporting therapists specifically, and today Dave and I talk about emergency funds, buffers, and stability. How do you think about and manage creating some stability for yourself during strange and uncertain times?

[00:01:19] So Dave and I dig into some practical how-tos of setting up systems. He gives his guidelines on how much you should be setting aside in your business and at home to give you stability. We talk about the idea of an emergency fund and I share about why I don’t like that term and we discuss and dig into some of the ways that the language we use around money can stop us from being able to actually use it when we need to.

[00:01:45] So Dave and I work through today some ideas around buffers, savings, stability. We both talked about some areas where we personally need to and plan to improve in our relationship with putting money aside, those kinds of emergency funds that can be easy to ignore when you are in a stage of life that is expensive, which I personally am right now. I always love talking with Dave. He is so thoughtful and attuned with what I think we need as therapists in terms of financial guidance. Here is my conversation with Dave Frank.

[00:02:26] So Dave, welcome back to the podcast.

[00:02:29] Dave: Thanks. I’m excited to be here.

[00:02:31] Linzy: Yes, I’m excited to have you here. I will say to folks listening that Dave and I just chatted for half an hour before this recording, and then we were like, we should probably record something that we’re saying at some point. It’s always a pleasure to see you, Dave.

[00:02:43] Dave: Likewise.

[00:02:44] Linzy: And today we are planning to talk about building stability. You use the term liquidity. When we were talking about this, I like the term buffers. Because this is something that you’ve been seeing come up a lot with your clients lately as an important topic.

[00:03:00] Dave: Yeah, I think we’re living in interesting times, there’s a lot of instability and not to get overly philosophical about it, but I feel like there’s almost always a lot of instability and uncertainty. That’s an inherent or fundamental part of just being alive in the world, doing what the world does, which is to evolve and change.

[00:03:21] So there’s always a lot of instability and uncertainty, and we are certainly in a period of time where it’s a lot more clear, with especially a lot of the chaos coming out of DC. And that has created ripples all over the place in terms of insurance markets and potentially reimbursements, Medicare, stock markets, tariffs. There’s so much uncertainty. Does that all lead to recession? And so I feel like we’re in this environment where the unknowability of the future and what’s going to happen is in sharper relief, today than it is in general. So it has been a conversation that I’ve been having frequently with my clients lately of thinking through, okay, the world is what the world is.

[00:04:04] We cannot control that, but we can prepare ourselves, our financial circumstances. What can we control? We can’t architect everything, but what small moves can we start making and things we can be thinking about to put ourselves in place for the inevitable ups and downs of business and life and your practice and all those things.

[00:04:27] Linzy: The predictable unpredictability, we know for sure that things will not go the way we want them to, and the way that we plan. And as you say this time of history is really putting that in stark relief but that’s always true about being a human as well. Not to downplay the severity of what’s happening. ‘Cause what’s happening is certainly for our generation, people alive right now, unprecedented but also, a reminder that, generally there’s so many things that are outside of our control in life.

[00:04:53] Dave: Yep, what I always like to say is basically everything is out of your control. The only two things you can control are your attention and your actions. So what are we paying attention to? What are we thinking about? And then what actions are we taking, in relation or as a consequence of what we’re paying attention to.

[00:05:12] Linzy: So what do you find you are talking with your clients about as they’re figuring out how to navigate these times?

[00:05:19] Dave: Yeah, so these are the non-sexy sort of fundamentals. There’s always some exciting things we can do in the world financial planning and investing, but at the end of the day, the solid foundation that we want to have is not necessarily all that exciting. It always starts with an emergency fund, which is having a buffer, having a cushion of cash.

[00:05:40] And when you are in private practice, you have two sets of emergency funds that you need to think about both for your practice, and for your personal life. When you have employees and your practice is bigger, that’s when it becomes more essential to have a really well thought through emergency fund for the practice that’s separate and distinct from your personal emergency fund. For solo practitioners, especially if you are doing primarily or exclusively telehealth, and don’t have a big outside of the home expense, like a rent expense or something like that.

[00:06:13] Oftentimes you can get by with just a personal emergency fund that’s maybe amplified a little bit to give you a bit more cushion for the fact that you are a business owner, that you’re self-employed. That can often work, but just starting there and putting it in a boring old bank account. It can be a high-yield savings account.

[00:06:34] That’s great. It can be a low-yield savings account. I don’t really care. I just want it to be in a bank account. That’s not going to decline in value when the stock market or in the investing markets inevitably have a little bit of a stumble. So always where I want people to be begin. And people always agree in theory, but then there’s all these other things that they want to do.

[00:06:54] Linzy: Yes, yes, totally. As I’m listening to you I’m tapping into two different parts of me. The business owner, part of me is I will say that when I work with therapists around money, I don’t use the term emergency fund because of a myriad of reasons that we could dig into or not, but I talk about buffers and in my Buffers galore, right? This is what I teach my students. This is my own business. Our zero is at least 40,000. I never see my bank accounts go below that amount, right? That’s what I need to have stability. I would love it to be higher. My standards for that in my business are very high, but also based on actual numbers. I know how much I need in those different areas. At home, as somebody who is raising a child and renovating our home, so we can adopt another child, as somebody who’s in almost peak expense territory right now. I totally have parts of me that are like, I could buy a hot tub and enjoy that now.

[00:07:48] Dave: Yeah.

[00:07:48] Linzy: I could put a reno on our house, and we have debt anyways, so why not? So I’m curious, yeah, when you see folks doing this, agreeing in theory… that hesitation, is it this objection that you see folks coming up with? Or what do you see gets in the way for folks?

[00:08:05] Dave: Stuff like that. It’s all over the map or very idiosyncratic in terms of what actually gets in the way. And,a lot of times I say, look, there’s a couple pithy cliches I always like to turn it to, which is, this is about progress, not perfection.

[00:08:21] So we don’t have to be doing it perfectly. It’s about increasing awareness and moving toward it. And you know what, sometimes we do have to make our own mistakes to really learn things, and that’s okay too. It’s not some big failure. It’s okay, I didn’t really have an emergency fund and this thing happened, the furnace broke, the roof needs to be replaced, what have you. And then, you know, then what happens. So it’s bringing in an awareness to it. And I always like to say there isn’t getting things perfect. It’s about having things in a range of reasonableness.

[00:08:57] So if you have a really solid, healthy emergency fund or buffer fund, I’m, I am very curious to hear more about your choice of terminology there. Maybe I’ll learn something here, too. If there are very healthy buffers in your business and thinner buffers in your personal life, that isn’t necessarily bad either, because if push came to shove there is cash, you have to make some trade-offs and make some decisions.

[00:09:24] Linzy: Yeah, there is cash there and that’s something that I’ve noticed as a business owner is that money is mine. I could take it at any time. I’m not going to. Some of it is in my tax account and I know it’s for taxes. Some of it is to insulate us against things that might happen in the future. What if we open the doors to Money Skills for Therapists and everybody’s nah, not right now. And we get no sales.

[00:09:43] Basically, that’s the only thing because the product that we sell is our two courses. So there’s this unpredictability to sales for me, which is a little different than folks in therapy where I think in therapy, when it’s fee for service, there’s generally a more gradual up and down that happens. In my space where I’m selling a product, it can be incredible or it can be like a bomb. So there’s that unpredictability and that’s what that cash is for. So it has a job, but it is interesting to notice again, this duality of my very responsible business owner side who’s yes, we would never spend that on silly things in the business and get down to even 10,000 in the business would be not enough, but at home, noticing all those demands of all the responsibilities that I carry as part of it, trying to give my child a great childhood, trying to support my in-laws, with different needs.

[00:10:29] There’s a lot more demands, a little bit of finding that balance between living now and saving for the future. I certainly find it more conflictual and I am curious about your perspective on the emergency fund using a HELOC or an LOC, having that available for emergencies… What is your take on that versus the value of having literal hard cash on hand?

[00:10:52] Dave: Yep,so both and the way I approach it. Having a HELOC, which stands for a Home Equity Line Of Credit, having a line of credit or LLC that more typically you might see through the business. These are borrowing structures that you can put in place. You can sign up for a line, and what that term line means is that it’s not like mortgage borrowing. When you borrow through a mortgage, you just go to the bank, you get a bunch of cash. You go buy the house or what have you. A line is different in that it’s available there, it’s sitting there, it’s ready and waiting for you to borrow on it, but you don’t actually have to draw down on that loan.

[00:11:27] And so I think it is very helpful to have HELOCs in your personal life, lines of credit in your business life. When we put together what the emergency or buffer target should be, especially for group practice owners, those numbers can be pretty big. And so balancing what the actual cash is and some borrowing capability can work really well together. And also know yourself. If you think you are likely to go and spend those money for non-essential things, or at least things you didn’t really intend to be, using that line of credit on,

[00:12:04] Linzy: Yeah.

[00:12:05] Dave: When you open the thing, have some guardrails in place for yourself.

[00:12:09] Linzy: There’s that relationship-to-debt piece where I think about it like a seatbelt. It’s like you might get it and almost never have to use it, but it’s good to have. But if you do have that tendency to spend, if debt feels like free money, you have a tendency to max out a credit card because it has a max that you can hit at some point, then certainly HELOC or a line of credit could be really dangerous.

[00:12:30] Because like right now, for instance, I have $75,000 of space on my HELOC. So theoretically, I could go buy a Tesla right now. Not that I would, it’s not really the moment politically to do that, but we are thinking about buying a vehicle. We could theoretically actually buy a $60,000 vehicle in cash. That’s not a great use of our money. That’s not very strategic.

[00:12:49] Dave: Get a Lucid.

[00:12:49] Linzy: Yeah, get a Lucid. Okay, talk about Lucid’s after.

[00:12:52] Dave: A Lucid. Oh yeah, yeah. It’s a competitor to Tesla. They’re beautiful and probably too expensive.

[00:12:57] Linzy: Probably. For some reason Teslas are cheap right now. Did you know that?

[00:13:01] Dave: That’s weird. I can’t imagine why.

[00:13:02] Linzy: I know they’re flooding the market. But yes, so I can see absolutely. and this is, you know what I talk with folks about too sometimes when they think about the zero interest credit cards to move debt around if it’s or to buy something that they don’t have the cash right now. It’s yeah, what is your relationship to that thing? ‘Cause that is a big difference between cash and debt that could be there if you need it. You don’t have to incur an expense to spend your own cash, but you do incur an expense when you spend off of a HELOC or a line of credit.

[00:13:26] Dave: Yeah, so I think a really important piece too is to kinda keep in mind and notice your own relationship to these things. debt is not inherently good, bad, evil, et cetera. It’s a tool. Like any tool, it can be used in ways that are super beneficial, and it can be used in ways that you can end up injuring yourself a little bit.And I’ve definitely had folks that I’ve talked to in the past who, for one reason or another, something happens, they need to have some borrowing. Maybe they’ve run up a little bit of money on a credit card for whatever reason. And again, progress not perfection, like life happens.

[00:14:01] And so when you’re sitting there, and I often find that sometimes folks are really upset that this has happened. And really don’t like debt in credit cards and have excellent credit ratings. And I’m like, why don’t we just go and get a 0% APR balance transfer offer? And it’s oh, those are bad. And I’m like, okay, they can be problematic. And if you’ve always used debt responsibly, why would we not take advantage of a 0% offer?

[00:14:30] Linzy: Yes.

[00:14:31] Dave: So keep your mind open, staying balanced and, yeah.

[00:14:35] Linzy: And I like that tool metaphor, that’s one that you and I both use a lot. And for some reason specifically I’m thinking about scissors. It’s like scissors you can use thoughtfully to cut a beautiful, I’m picturing those snowflakes that kids make at Christmas. You fold it up very thoughtfully, beautifully, or you can cut your hand, right? And both of those things are possible at any time with scissors, depending on how you use them, right? And a debt tool like that is the same. A curiosity that I have thinking about buffers and stability is: do you see a risk of thinking about, like a line of credit, let’s say, as your safety belt compared to cash? Because you said a little bit of both, right? Something that I wonder sometimes about, having a line of credit if you need it, is it conceivable that it wouldn’t actually be available at some point? That could go away? Yeah, tell me more about that.

[00:15:24] Dave: I was going to say that. Yeah, the line of credit can be withdrawn. Every contract is a little bit different but you look at the loan agreement that you would enter into with your financial institution and you will see the circumstances under which they can rescind it. And oftentimes that’s going to be pretty easy for them to rescind. So in the beginning of the pandemic, we did see that, we saw these lines of credits being withdrawn. And so there is a risk that it could go away. With all things, is there going to be another pandemic tomorrow? I hope not. We don’t necessarily need to get super concerned about a line of credit being withdrawn, and it’s good to have a healthy amount of cash to balance it out just so we know that okay if it were to disappear, we have other options.

[00:16:08] Diversification is so often something that we talk about in the world of investing, but diversification in general is always a good risk management tool and risk means the future is uncertain. We don’t know what’s going to happen and so having different strategies to manage things and not putting all of our proverbial eggs in one basket.

[00:16:27] Linzy: Yeah. Balance, it’s that balance. I love that, and we were also chatting a little bit before about this question of a recession. I feel like the word recession has been on people’s lips for a few years now. It’s been a minute that we’ve been hearing like we might be going into a recession. Tell me your thoughts on recession and kind of recession proofing yourself, or how do you deal with the fact that might happen as a financial advisor? What do you think about that?

[00:16:52] Dave: Yeah, I think it’s probably been for the last several years, I occasionally will see these articles and online various publications talking about the certainty, or lack of certainty around the impending recession. And I always want to say, yeah, I’m a hundred percent a recession is absolutely, definitely coming. It’s going to happen. I have absolutely no idea when it could be starting right now. It could be not happening for another decade or more, really uncertain. But the one thing that I am pretty certain of is that we will have another one in the coming decades because this is just part of the cycle that the economy goes through and the stock market will go through as a result.

[00:17:32] So when we think about building resiliency for both our practices, for our businesses, and for our personal selves, it is thinking through these different things and, I feel like I sound like a broken record, but having that buffer of cash built up is really how you protect yourself. And to put some numbers around it so folks know a bit more what we’re talking about, on the personal side.

[00:17:56] I typically think of a good kind of buffer fund or emergency fund as being somewhere between three and six months worth of non-discretionary living expenses. Closer to three months if you’re in a dual income household ’cause the chances of both of you losing your income at the same time are, less, not zero, but less,closer to six months if you’re, sole income household.

[00:18:18] So that’s on the personal side. And then on the business side, it does depend a lot, but my general kind of guidance is to think about one to two months worth of operating expenses, so things like rent and marketing and stuff like that. And then, ideally about a month’s worth of payroll expenses if you have employees. That’s a good baseline. And then beyond that, for anyone who’s self-employed or runs their own business, a therapist or not, that base level of cushion is a great place to start. And I also like to see money beyond that. So sometimes not to do is not to think, okay, I’m starting to earn money now I’m starting to save, so I need to max out all of my retirement plan contributions.

[00:19:03] Retirement plans are great. I do encourage folks in most cases to consider them. And because of all their tax advantages, they have restrictions, which is namely, you can’t really get at that money without paying a whole lot of fees and penalties. So yes, let’s use retirement plans. But also we might want to be invested, you know… What I like to say, productively invested, meaning invested to a certain degree in the stock market in what’s known as an ordinary or taxable brokerage account,

[00:19:35] Dave: Beyond the emergency fund. So this is just a way to have access to some additional money if and when we need it.

[00:19:43] Linzy: Yeah, and you saying that brought up thoughts again about emergency funds. What I have found with the term emergency fund a lot of therapists, certainly not everybody, but I found it to be a stumbling block, often enough that I started to change my use of that language, what I found is folks talked about having an emergency fund in their business, then they had a really hard time accepting that they were actually in an emergency, right? So for instance, a friend of mine had a high-risk pregnancy, and it was really scary, right? And it was really touch and go and the odds were not amazing and everything turned out fine in the end. But I remember saying to her, you can work less, you can dip into your fund. And she’s like, but that’s an emergency fund and I was like yeah, this is an emergency. This is really serious, but I do find that there can be a tendency to be so kinda hard on ourselves and expecting so much, that it can be hard for folks to access those funds. And I actually find the same thing, even with paid time off funds, when folks, if they organize their, say, profit first, so there’s a specific paid time off fund, then they don’t want to use it.

[00:20:46] And they’re like, I worked a little bit extra ’cause I didn’t want to take it out of my PTO fund. But it’s but you went on vacation. That was the time to use it, but there’s this, self-denying part that I think many therapists and caregivers tend to have that can stop us from acknowledging that we need help or support. That the support that we’ve built needs to be used, which is why I call it buffers. Because if you call it a buffer, it doesn’t have any meaning. It’s just some extra money. It’s just a buffer. And if you keep it in the same bank account, if I’ve built up a couple months OPEX Buffer, which I have the same guidelines that you do when I teach. This is two months of operating expenses, one to two months of your own payroll.

[00:21:26] If you have a team, also two months at least, of your non-revenue generating team members income. So whether you pay people out after you get paid much less risk, but for your admin team, or if you pay out your team before you get paid, you’re a huge amount of liability and risk. Anyways, all of that being said, if you have a buffer that you’ve left in your account, you don’t even notice when you’ve dipped into it in a month, right? It’s oh, my buffer’s down to 17 instead of 20,000. I’ll build it back up, but there isn’t that emotional decision that you have to make to use the $3,000. ‘Cause it’s like failure for people.

[00:22:01] Dave: Yeah, totally, boy, I really, really like that. And I’ve experienced that as my practice is of course dedicated and focused on serving therapists. I do have, I think, two non-therapist clients at the moment and I’ve noticed it with them, too, actually. I think this is a very human element and I definitely have had this conversation where they’ve built up this emergency fund. They feel really good about it, and something happens. Do we call it an emergency or not? Great question. Yeah who really knows, but your furnace broke.

[00:22:33] Linzy: That’s what this is for.

[00:22:36] Dave: Yeah, take the emergency fund, get rid of that debt that the HVAC installer sold you, just pay that off. That is literally what the fund is for and I get that. It doesn’t feel good, but I like the idea of calling it a buffer a lot. I’m going to have to rethink this ’cause I’ve always said, I like that emergency fund in a separate account to be dedicated and clear and there, and I really see your point about having it when it’s buffer in an account, there’s much less resistance and worry around the reality of running a business or a practice is like you’re going to dip down every now and then.

[00:23:14] Linzy: You will have months where you are in the negative, right? Where you’ve paid for a big conference, and you also had a week off, and your clients are away. And I think often easy for us therapists and otherwise to think about that as a failure when we have a negative month, but if it’s built in, if there’s this extra buffer there that again, barely notice, you’re still keeping your eyes on your buffers and noticing, okay, I’m going to build out my buffer again in the next couple months, but it makes it a much more emotionally neutral experience. Now I will say I do think at home folks do have much more of a risk though, of just spending it on dumb shit.

[00:23:48] And I say dumb shit really generously cause I buy dumb shit all the time. in terms of we just decided not to buy a hot tub. We had a chance to buy a hot tub at a really great deal from a friend of mine who’s closing his hot tub business and we decided not to do it. But there’s still a part of us that’s like, we really should just do it, right? And so it’s I think we have a lot more emotionality that can happen at home, especially if you’re managing your money with another person, you have their money stuff, you have your money stuff, you have the demands of kids if you’re taking your kids or other family members, if you’re helping other family members.

[00:24:18] So I do find it at home. That’s where I think an emergency fund, maybe still calling it that is helpful, just to make sure you actually have one when you go to need it. ‘Cause at home there’s just so much opportunity and so much more conflict and complexity around financial decisions that in our businesses I find often it’s much easier for us to be disciplined in our businesses than it is to be disciplined at home.

[00:24:42] Dave: Yeah, yeah, I’ve heard people think of, too, sometimes just saying, the money in the business, that really isn’t money. The money at home is. And I think within reason that can be a pretty healthy and productive way to think about it.

[00:24:54] Linzy: And that’s what I teach actually, that was a phrase that I remember coining back when I started teaching Money Skills for Therapists in 2018 is in module two we talk about how your business money is not your money, and it feels really harsh to say it. I remember when I first started saying that to people, I felt like such a jerk. It was bad news, you think you’re rich, but you’re not ’cause that’s mostly taxes, and that’s your rent for next month. But yeah, I do think that once folks overcome that hurdle, we can have a lot more discipline and clarity in our business finances. But at home, yeah, I still see the usefulness of having, if we don’t even call it an emergency fund, having that separateness,because otherwise it can disappear on a trip to Disney, like that.

[00:25:32] Dave: A hundred percent. Yeah, very easy. I think what’s interesting too, is hearing you talk through that stuff. So much of this can be an experiment and finding out what works for you and not seeing the need to implement a solution slightly different than the person down the street.

[00:25:49] Not seeing that as a failure and just being willing to experiment and be creative. You mentioned Profit First. A concept that I think I stumbled upon in the original Profit First book was the idea of setting up a separate account, whether it’s for the business, or whether it’s for your personal life,and I’ve used this idea with clients a lot, which is sometimes we might find ourselves wanting to borrow from an account that we maybe shouldn’t be borrowing from, and then it’s what if we were to open that account or move that account to a different bank that it’s a little bit more difficult to get access to the money?

[00:26:27] So it’s not an instant transfer between accounts. You have to set up an external transfer. It’s going to take a couple days to clear. It’s this very simple thing, right? But it can slow us down enough where we might even initiate the transfer, but then we sleep on it. Literally sleep, and think probably, maybe I don’t want to do that.

[00:26:46] Linzy: Yes, yeah, and I think that he calls it, does he call it a vault? Is that the phrase that he uses for a removed account? You have your tax account in your main bank, but then you have your tax vault where you send the money away so you can’t steal from yourself. That is a really helpful physical boundary to put in place ’cause as you say, it gives you time to slow down, And that’s a budgeting strategy, is have a reason to not make the decision right now, put some sort of natural barrier, whether it’s a rule you make with yourself of okay, purchase over X amount of dollars, I’m going to think about it for X amount of time.

[00:27:20] Or you have to actually go through the transfer process and really see yourself doing that thing too. It’s not casual. You’re going to have to see yourself going into your special tax bank account at a different bank and taking that money out to rent a cottage instead of paying your taxes, and you’re going to have to really think about what you’re doing.

[00:27:38] Dave: Yeah, exactly. And the funny thing too there’s a part of me that’s listening to us having this conversation. I’m like, wow, we are talking about all these different systems and ways to approach it and that sometimes can sound intimidating. And I also want folks to know that we go through different seasons and we put these systems in place and they kinda work for a period of time. And then things start to fall apart because if I’m going to be brutally honest, I’m hearing some of these things and just recognizing that man, I got married a couple years ago and so that blew up all of my personal financial systems.

[00:28:14] Linzy: Oh, totally, totally.

[00:28:16] Dave: And there are so many things that I talk about with clients that we’ve even talked about in this conversation that I’m like, man, Nate and I really need to start doing that. And it doesn’t feel that good to me.

[00:28:30] It’s, oh, I’m so busy. I have so many things to do and I find myself in the same struggle point that a lot of clients of mine and other folks that I talk to have, which is, when you relegate your own personal financial work to 7:00 PM at the end of a workday, I’m setting myself up for failure a little bit, because I’m exhausted. I still have to take the dog for a walk or what have you. And then it’s easy to kick the can down the road. And honestly, it’s all okay, this is the messy process of being alive and just noticing this doesn’t feel great. I know things are more or less okay, but I’d like to have better systems, more visibility for my husband and I to be more on the same page about all of our money decisions, and okay. Yeah, that’s the work for me right now.

[00:29:17] Linzy: Yeah, yeah, and it’s the humanness of all of this, right? We’re talking about strategies ’cause we also like those things, and as you say, systems come and go. I think about things that I used and did to manage my money through my twenties. That worked well when I was a single student in my twenties thinking about, okay, how much did I eat out this month that now would absolutely not be adequate for what I’m managing, a parent who owns a house and has a mortgage and has a business and has a second business. so there is this evolution that naturally happens and things fall away, but mostly I think it’s as you said at the beginning, it’s about where we give our attention, right? Giving our attention to these things, right?

[00:29:54] Giving our attention and taking action. That’s what we can control, right? And those actions will change, but by paying attention, we can also notice when something’s not working. Oh, I made this system of making all my money separate, and now I feel like it doesn’t belong to me and I’m not allowed to touch it. Interesting, how can I change that? How can I soften that? How can I play with that? Or I’m saving absolutely nothing and that’s not working for me. As you and I are talking now, I will say a very direct action that I’m thinking about is I’m going to set up a separate bank account, or use a bank account I already have, that I’m not using for a home emergency fund. Because in my YNAB, Dave, I have an emergency fund line. This is a confession, everybody. It has an adorable little lifesaving boy icon. I put icons next to him on YNAB to make it adorable. Guess how much is in that line?

[00:30:39] Dave: I hesitate to guess.

[00:30:40] Linzy: It’s $0. It’s zero because again, I have this emotional and financial security of the business, but those dollars really have other jobs. Yes, I could pull it out of the business, but I’d rather have income stability for Rodrigo and I for the next six months and for Diane, our team member, and for all the bills that we have to pay. That money really does have another job. And I am recognizing myself right now as we’re having this conversation. I’m like, okay, it’s time for us to evolve into a new system where I do send money away and it’s out of sight, out of mind. And in the same way that I send money to my investments every month, which I do also by sending a chunk of cash away.

[00:31:13] So I basically forgot and it’s gone. But every month, 500 bucks will get added to that account, and over a few years, that’s going to be $12,000, right? And then $24,000. Finding a new system to meet me where I am now and the way that things have changed and that feels great. I’m like, okay, we’re going to try it and we’re going to try and see what happens.

[00:31:29] Dave: Exactly. Yeah, and I think it’s the noticing, it’s the process, and that highlights for me the importance of this is your relationship to money and your relationship to your money systems is going to be a lifelong relationship, whether you like it or not. So any other relationship you get out of it what you put into it. So really setting aside time and energy, usually at least on a weekly basis, to engage with this stuff. It’s part of being a practice owner, it’s part of being a human in general. And so we really do need to protect a space for that, to happen. Yeah.

[00:32:06] Linzy: Absolutely, so Dave, any final thoughts for folks about buffers creating stability? Anything that we haven’t touched on that you would really love folks to hear?

[00:32:16] Dave: I think we’ve covered a lot of good stuff, but I think what’s coming up for me right now is the importance of progress rather than perfection, and just noting that even if you can’t do anything to start building up a buffer fund or an emergency fund right now, even the act of awareness and knowing that is a step in the right direction. So give yourself credit, celebrate the tiny wins, and meet yourself where you are. Those are to success in my view.

[00:32:43] Linzy: Beautiful. Dave, for folks who want to get further into your world, where can they find you?

[00:32:48] Dave: The best place to find me is my company’s website. So that’s turningpointhq.com. So Turning Point is the name of the firm, and HQ, like the abbreviation for headquarters. That’s my website. I have a ton of free resources, and other freebies, and webinars and stuff on my website. So all kinds of stuff to help therapists navigate this big, sometimes scary world of money and finance.

[00:33:11] Linzy: Wonderful. Thank you so much for coming back on the podcast today, Dave.

[00:33:14] Dave: Absolutely. It was a pleasure.

[00:33:25] Linzy: I always enjoy talking with Dave so much, and we have been chatting today about needing to actually meet in person. This is one of the amazing things about the internet, is we do get to meet and forge connections with folks who live on the other side of the continent, the other side of the world, who are really and truly our people, and that is how I feel about Dave.

[00:33:45] So I’m always so happy when he comes on the podcast to share his wisdom with us what I’m taking away from the conversation with Dave or something that sticks out to me from the conversation with Dave, is this progress over perfection piece, which as he says, can get tired, that phrase, but I think as perfectionist kind of types we do need to be reminded of that over and over again. And there are some guidelines, like he mentioned. As an individual, it’s great to have three to six months of your basic living expenses, those non-negotiables set aside in your business. It’s great to have two months of that operating expense fund, two months of straight payroll for money that you’re going to have to pay out no matter what to your team.

[00:34:28] Those are great guidelines and also just moving towards those numbers or paying attention to those numbers or thinking about what you would do in the case of an emergency coming up puts you closer to that place, right? So it’s not about rigidity. It’s not like when you get there, everything is guaranteed and everything is in control, right?

[00:34:47] There’s so much in the world that we can’t control, but being cognizant of what makes sense for your situation and starting to work towards those goals little by little and be curious about and play with systems and see, does a separate bank account really work for you? Is calling it emergency fund important so you don’t spend it on a car instead, or in your business, do you need to have it in your basic bank accounts and call it buffers like I suggested I often tell my students to do, so that there isn’t that emotional charge around using the money, right? Noticing being curious will allow you to start to move towards creating this financial stability for yourself that is useful always in the best of times, and certainly that much more useful during strange and uncertain times.

[00:35:27] So appreciate Dave joining us today. You can follow me on Instagram at Money Nuts and Bolts, and if you’re interested in working with me, there are two ways to do that. I have two courses. There’s Money Skills for Therapists, for solo practitioners and Money Skills for Group Practice Owners. You can read about both of those going through the links in the show notes.

[00:35:45] There is a masterclass to watch to get into Money Skills For Therapists solo practitioner course, which will give you a sense of me and what I teach and all about the course to help you understand if Money Skills for Therapist is what you need to get calm and clear about your business finances, and for Money Skills for Group Practice Owners, we have a wait list that is a course that we run only once or twice a year. So there’s a link in the show notes to get on that waitlist. So you’ll hear about Money Skills for Group Practice Owners when it comes out. That course is all about helping you be the confident financial leader of your group practice. Thanks so much for joining me today.

Picture of Hi, I'm Linzy

Hi, I'm Linzy

I’m a therapist in private practice turned money coach, and the creator of Money Skills for Therapists. I help therapists and health practitioners in private practice feel calm and in control of their finances.

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176: Rethinking Productivity and Success in Private Practice with Diane Webber

 176: Rethinking Productivity and Success in Private Practice with Diane Webber

“As our students are learning these new skills, money is still flowing. They’re learning how to swim or how to fish in a moving stream. So even the complexity of changing a bank account has to be done with some thought. And so teaching patience through that process. And so that’s why we’re going to go slow, and we’re going to look at these small wins, and we’re going to celebrate when there’s a small win. That’s important because this is hard.” 

~ Diane Webber

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Diane is a licensed professional counselor and certified financial social work counselor with a fully online private practice in Northeastern Pennsylvania where she serves clients experiencing financial anxiety, general anxiety, strained relationships, and grief & loss. 

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Episode Transcript

[00:00:02] Diane: As our students are learning these new skills money is still flowing. They’re learning how to swim or how to fish in a moving stream So even the complexity of changing a bank account has to be done with some thought And so teaching patience through that process, And so that’s why we’re going to go slow and we’re going to look at these small wins and we’re going to celebrate when there’s a small win that’s important. Because this is hard.

[00:00:30] Linzy: Welcome to the Money Skills for Therapist podcast, where we answer this question: how can therapists and health practitioners go from money, shame and confusion to feeling calm and confident about their finances and get money really working for them in both their private practice and their lives? I’m your host, Linzy Bonham, therapist turned money, coach and creator of the course, Money Skills for Therapists.

[00:00:50] Linzy: Hello and welcome back to the podcast. Today’s episode is with Diane Webber. Diane is our very own coach inside of our courses, Money Skills For Therapists and Money Skills for Group Practice Owners. She is a financial therapist in Pennsylvania, a grad of Money Skills for therapists and the Money Boss Mastermind that I did a few years ago and now she’s been coaching with us for at least a couple years now. I am excited to have Diane on again today. She has been on our podcast once before, to dig into our own experiences and relationship with private practice, being self-employed. We talk about entrepreneurship and how that term does or does not connect for us. We talk about the highs of being self-employed, why it has been worth it, but also what it takes to be self-employed.

[00:01:41] This is a fun conversation today about the kind of the air that we all breathe in this space, in private practice as therapists and health practitioners. And for those of you who, like me, also have built something else out of that or on the side here is my conversation with Diane Webber. So Diane, welcome back to the podcast.

[00:02:09] Diane: Thanks, Linzy. I’m glad to be here.

[00:02:11] Linzy: I’m very happy to have you here. You are one of the parts of the business that I think is one of our best kept secrets. I realize, with the folks listening to the podcast, it would seem like it’s just me in this business, but something that I really value about my business is that I have a team of wonderful people who support me in different ways. And you are our coach. You are a one and only coach, who works alongside me in both of our courses and gets to support folks and walk them through all the things with me. So I’m excited for folks listening to actually get a chance to get to know you better today as we dive into our topic.

[00:02:46] Diane: That’s great. That’s great. I’m excited.

[00:02:49] Linzy: No pressure, but you’re about to be known.

[00:02:51] Diane: Okay. All right. I’m ready.

[00:02:54] Linzy: So as we were thinking about what might be fun to dig into today, we were each reflecting a little bit on our own careers and private practice and of the place of that in our lives and I was thinking about how, we’ve both made this very specific choice to be self-employed.

[00:03:11] Diane: Yes.

[00:03:12] Linzy: That’s a choice that statistically speaking most folks don’t make. Most folks are employees their whole life. I don’t have the stats on hand, but I know that it’s a very small amount of folks who end up starting a business and an even smaller amount of people who end up staying in business. and we are part of that little cohort of humans, and that comes with some highs and lows.

[00:03:31] Diane: Absolutely, yeah, and a lot of terrified and then feeling good and then terrified.

[00:03:37] Linzy: Yes, the rollercoaster. The rollercoaster. So I wanted to start by thinking about the highs as we think about our own experiences of self-employment, entrepreneurship, like private practices. What are your favorite parts of having a private practice being self-employed?

[00:03:54] Diane: The first thing I immediately thought of was, early on when I first opened my private practice, I found myself at Sam’s Club on a Monday in the late morning. I kept looking around and then there were other people shopping there too, and I was like, what do they do?

[00:04:08] Linzy: Like, who are you?

[00:04:09] Diane: That they could be at a Sam’s Club on a Monday in the middle of the day? This is so weird. And that freedom in a schedule has become really great. I have found that I take advantage of it a lot, and I don’t mean to take advantage of it in terms of exploiting it, but I really think carefully about how I want my time spent, and with whom I love or care for, and I’m caring for. And having a private practice has really helped me be able to do that and still pay the bills.

[00:04:41] Linzy: Yes.

[00:04:42] Diane: Which has been really nice. So I’m at a stage in my life where my father passed away a couple years ago. My mom is now 81 and my kids are 18, almost 19 and 13. And my husband, recently retired, but working part-time. And so there’s a lot of needs and wants to be with my loved ones and I’ve been able to do that, as an entrepreneur.

[00:05:04] Linzy: Yeah, really in that sandwich generation position, which I see coming for myself. Right now my parents are in their early seventies and they’re super healthy, in terms of early seventies, barring things like a hip replacement and some cataract surgery. But I can see how even in just five to 10 years, it’s going to shift a lot in terms of where caregiving is happening. And I’m hearing for you, like being self-employed means that you can show up in those places for your people.

[00:05:31] Diane: Exactly, it does take work. I have to remind myself, and not feel like I’m suffering somewhere else. So for example, last week I drove to West Virginia to pick up my son Cameron from his freshman year at college, and the next day drove to Rochester, New York to see my mom and help her through cataract surgery. And there were certainly moments where I felt very stretched thin and thinking, when am I going to earn money? You know, and then reminding myself, I had a busier schedule the week before. I have a busier schedule this week. 

[00:06:04] Linzy: Yes.

[00:06:05] Diane: And I could use those three days and just be with those people that I loved and that my business was also taking care of me and I could be with them. It’s not always that they needed to be taken care of, but just that I could be present and be with them in that too.

[00:06:19] Linzy: Yeah, and this is what we teach folks, right? Building businesses that you can take several days off and it doesn’t negatively impact your income, right? Like you have that stability that you’ve created. I’m hearing there’s still that like playing hooky feeling or that something’s wrong still. That kind of comes into your mind. I wonder, why do you think that is?

[00:06:38] Diane: I think for me personally, I spent so many years working, at least eight to five, nine to five, nine to seven. I worked in a corporate environment and then I worked in a higher education environment for many years, and so there was a lot of putting your time in. And so it’s more like you’re putting your time in effectively and efficiently. Not necessarily quantity. And I’m also coming to realize that I do better work when I have room to rest or I have room to play. That has taken a lot of, practicing it or reinforcing it to go see, like this thing you keep hearing. See, there it is again. and it’s no, I know they say it, but I don’t know if it’s really true.

[00:07:23] Linzy: Not for me. Yeah.

[00:07:25] Diane: And then just really recognizing that, that space, especially for the clinical work, is really important to get refreshed. In your most recent podcast, you talked a lot about the length of time. That and the relationships that we build with our clients in a clinical setting that is different from other medical providers.

[00:07:45] Linzy: Yeah.

[00:07:46] Diane: I think a lot about how I have been with clients through miscarriages, and pregnancies, or divorces, or new jobs, and lots of life changes. So you build this history and this life together and also are working. I’m also on the clock. I’m paying attention. I’m looking for patterns, I’m looking for progress, and I’m identifying that for my clients because they don’t always identify it for themselves. It’s a lot, you know? And so having those breaks have been really important to be able to keep doing good work.

[00:08:17] Linzy: Yeah, for sure. It makes me think of quality over quantity, which being a higher sensitivity person myself, I don’t have a lot of quantity to give. And, I had to accept that about myself maybe five years ago, but the quality is really what our folks are actually looking for.

[00:08:33] And I think about that both in terms of your clinical clients that you’re working with, and also the coaching clients that we work with who we call students. The quality of those interactions is really what folks need from us, right? They need us to show up in that co-working call, in a private conversation for them, and really be able to hone in and hear exactly what they’re saying and connect it back to something that they said two calls ago, to help to draw a connection, or just have recall, that context that we’re carrying in our brains and we wouldn’t be able to do that infinitely.

[00:09:03] Diane: No.

[00:09:04] Linzy: There’s only so much of that energy to give, and this is somewhere that genuinely I see therapists, we have to start to think differently about our work than other types of work is we don’t have, let’s say, 40 hours of actual quality emotional energy to give, even if we did try to work a 40 hour week. It’s tank that we’re working with is a different size than that. It’s smaller than that and I think we all have our own size of tank, but I’ve never met anybody who can do 40 great one hour sessions in a week. It’s just not the way that humans are built, but there’s a certain amount of permission giving or unraveling from this idea of being productive I think that we have to do to really acknowledge and be okay with that. To be okay with the fact that actually going to the garden center in the middle of the day on a Tuesday might be exactly what your business needs from you.

[00:09:54] Yeah. Then there’s something weird about that, the playing hooky feeling is funny. You’re mentioning that ’cause we’re just coming out of, a big cohort of Money Skills for Group Practice Owners, our largest cohort that we’ve had. And part of what we do in the course that is different from a lot of courses is, I still give my one-on-one time to folks. So I just came out of the end of a cohort where I had so many individual calls that were owed to students. There were two or three calls that they got with me, that I’ve been so busy that I’ve almost been in that mode where you sit at the desk and you stay there all day until the end of the day. And now that I’m finding we’re coming into a little bit of a quieter period, and I think it’ll still stay quieter in terms of my calls that I have to do, I have to remember that I can just go for a wander, and I can go to the drugstore to get that thing. ‘Cause I also love errands. I love errands in the middle of the day, especially if my brain is stuck on something or I’m just feeling meh and I’m quite prone to hyper arousal. That’s always the risk of just getting really sleepy and not being able to think clearly.

[00:10:52] Diane: Yeah, I’m the opposite.

[00:10:52] Linzy: Yeah. You’re the opposite.

[00:10:54] Diane: I call it squirreling.

[00:10:55] Linzy: I don’t squirrel. I don’t squirrel. I burrow. I’m whatever burrowing animal goes into the ground and just has a nap. That’s what I do, and it always seems compelling and it is the right thing I should do if I’m tired. But what I should usually actually do go for a walk or go grab some groceries or just be out with the humans, but I have found that even just this period of being busier has put me back into that space of, it’s hard to remember that it’s totally fine for me to go visit my mom in the afternoon ’cause I have a two hour window and that could be a great use of my time.

[00:11:25] When I first started building this business, a therapist that I had at the time, he would talk about this idea of letting the programs run in the background. ‘Cause I think he saw me really struggling to just grow my business with my frontal lobe at all times: must think my way through every problem. And obviously that’s not a very sustainable and great strategy. So he would often remind me, the programs run in the background, go do something else, do some yoga, go for a walk. The programs are still running in the background. And that I think is also part of the work that we do.

[00:11:55] When you are out at Sam’s Club or the Garden Center, part of your brain might be thinking about that client that you just saw, right? And, processing what happened or might be thinking about an upcoming conversation that you’re going to have and you want to get out of that conversation. We have conversations in our heads all the time, or at least I do. I’m fairly sure that’s a normal human thing.

[00:12:15] Diane: Yep.

[00:12:16] Linzy: And that is part of our brain’s way of making sense. and it is such a gift that we have a profession where we can actually make space when we’re in private practice to let our brain process in this way, right? We don’t have to basically perform busyness all week long. And as you were talking too, I was thinking about, Cal Newport has this concept of pseudo productivity, which is the performance of busyness, where you’re like, oh, I’m checking emails. Oh, I’m looking at these numbers. Oh, I’m like, again, performative busyness where we are showing ourselves mostly when you’re in private practice, just yourself, nobody else is watching you, that you’re busy and therefore you’re successful. But his argument is that most folks who do great things in this world, they don’t actually accomplish those things by working hard every day. Great ideas or great work actually happens by people percolating and having space, right? And letting something cook over a long time and then writing that amazing book or making that TV show or building an incredible business. But that hard work, I think this idea of hard work, doesn’t always belong in our field.

[00:13:18] Diane: No and one thing that is sparking for me, funny that I use the word sparking is you described yourself a few days ago as,

[00:13:25] Linzy: Yes.

[00:13:26] Diane: or having this, which I love, and we’ve often talked about our different approaches; that I’m the circle the wagons kind of person and my approaches, and you’re a, grow wings on your way down off the cliff kind of person or burn the boat, and figure it out. And I think that, in both cases it’s important to know how we work well.

[00:13:44] Linzy: Yes. Yes.

[00:13:46] Diane: And then to, and respect that. So for you as the business owner and Money Skills for Therapists and Money Skills for Group Practice Owners, you’ve generated these beautiful ideas and these visions, then you’ve had to create the container for yourself to then form it and then execute it. And that takes a tremendous amount of energy that then also requires the rest to recover on the other side.

[00:14:09] Linzy: That’s it. And you know, the creation of those courses, and for folks listening who are thinking about courses, this is often what I tell people is, making those courses was a very creative process, right? And I made them, on the fly. Even Money Skills for Group Practice Owners, which I only made two years ago, well into the life of this business, I made as I went.

[00:14:30] And the reason that I make my courses as I go is that I have to do it. I don’t have a choice. And it stops me from falling into perfectionism. It stops me from getting in my own way. If I know that I owe folks a batch of videos next week, for the next module, I am making those videos and that is a very energy consuming process. it’s again, phosphorus, that’s where I’m burning bright, but I wouldn’t be able to do that all the time. So it’s really in this business, we think about it, I have really burned really bright twice, once when I made Money Skills for Therapists, once when I made Money Skills for Group Practice Owners.

[00:15:10] And then we’ve created a container and a team that can continue to deliver those courses, and where we show up and we connect with people and we create the space for them to process and integrate and learn, but in some ways the most intensive part of the business has been one of those times when I’ve been building those courses and really just pulling it outta my brain, which I think would be akin to an artist creating a piece or a writer writing a book. There’s this intense period but the beautiful thing about having a business like ours is now we just have this container where we have to just get folks in the door to connect them with this thing that we know works and that is great.

[00:15:46] And then we get to tweak it and fine tune it and improve it. And that’s something that you and I have done with Money Skills for Therapists over the last couple years is, adding in videos and tools as people ask questions. oh, it’d be really nice to have a tool that addresses this piece. So again, it hasn’t been consistent grinding energy, but it has been really letting myself really create when I’ve needed to. and then having lots of naps on either side.

[00:16:09] Diane: On either side. Yeah. Yeah.

[00:16:11] Linzy: Something else that I know drives both of us is variety. So can you tell me about your relationship to variety in your work?

[00:16:17] Diane: Sure, and I have this mixed relationship. It’s a love-hate relationship. Because I am a circle of the wagons kind of person. Change or, when COVID happened and the word pivot was so popular, I was like, I do not pivot. I don’t pivot. And yet everything I was doing required a pivot. The example I gave last week of going to West Virginia and then to Rochester, that’s a lot on my nervous system.

[00:16:45] Linzy: Yeah.

[00:16:46] Diane: On the other hand, I also really have a variety of different parts of my brain or different ways of thinking having to be used. So when I took the Money Skills course as a student, I really enjoyed getting such a nice handle on my income and how I was taking care of the business, how I was taking care of myself and my family, and the coaching role. And the teaching of it. I really like the minutia. The detail work.

[00:17:12]Linzy: Yeah.

[00:17:13] Diane: In a very different way than the clinical work that is soft, nebulous. Sometimes there’s a lot of emotion, sometimes there’s struggle, sometimes there’s a very different effort. And then the money skills work is crisper; crisper. It’s cleaner. There’s also this emotional piece, too. That has been really powerful to see and be with our students and see the transformation happen.

[00:17:40] Linzy: Yes.

[00:17:41] Diane: So the initial discomfort in asking the questions and showing their screens and talking about where they’re getting stuck or being able to share what they’re earning or what they’re spending and then being able to normalize all of all of that, and then get into those nuts and bolts of things, I have found really enjoyable ’cause it’s much more concrete. Yes. You know, there’s a concrete progress that’s noted that’s different from the kind of progress that I see and experience with my clients.

[00:18:08] Linzy: I agree and I think I had partially started Money Skills for Therapists off the side of my clinical desk because the clinical work that I was doing, back when I started Money Skills for Therapists was this really nuanced complex, multiple layers happening at once. It was never tidy. Humans, we’re not tidy, right? and so that’s not going to change and I love that work, but I’ve always had this side of me that also just really loves order clarity, And it’s interesting ’cause as a clinician sometimes I would get feedback from my clients that I would take something that was nebulous and make it feel like now we have a plan.

[00:18:49] And with EMDR, it really works that in some ways we do an inventory of let’s talk about every terrible thing that still bothers you, which is so terrible. Doing those trauma inventories is the worst, and I didn’t do them with everybody, but some people they were like, I just want a clean house. Let’s just get it down. When I was seven, this girl stopped being my friend. When I think about it, I still feel eight out of 10 activated, blah, okay. When I was 12, these boys cornered me and it really scared me, and I still feel it nine outta 10 activated when I think about it.

[00:19:18] So you’re just making this list, but what you’re doing when you’re making that list is you’re taking this really swirly, overwhelming, nebulous, intrusive thing, and you’re creating order. You’re creating a plan where you can start to work through those things one at a time. And the beautiful thing about something like EMDR is as you resolve issues, when you come to issues that are later on the list, it’s oh, that one actually feels a lot better because of this other work we’ve done. So it’s all connected, but by coming at it in an orderly way, it’s just resolving right? Putting things in their place. Right? There’s again, an order making there and of course as humans we’re never orderly. ‘Cause you might be feeling amazing one day and then the next day a tragedy happens in your life, right? That’s not how life works, but I think as a clinician, I got some of that orderliness through EMDR, but nothing compares to a spreadsheet.

[00:20:09] And I think I’ve always been someone who enjoys numbers and math for that reason, is that there’s a dumbness about them, which we don’t get in human life. Human life is messy and unresolved, and just when everything seems great, everything falls apart. Right with numbers, once you have your numbers organized for the year, you’re like, okay, I did it. It’s all good. My taxes are filed. I’m finished. There’s a finishedness to the task, although the task itself is never actually done.

[00:20:35] Diane: It’s never, no, nope.

[00:20:36] Linzy: So the discrete tasks are done, but the overall responsibility, I guess we could say, is never finished.

[00:20:42] Diane: Right And what a lot of what we focus on the course, both courses and different ways with private practice owners versus group practice owners, is really feeling comfortable and confident in the process of doing all of that. So it’s not that I’ve nailed my numbers for good and they’re locked in, and we’re set. Yes. Now I know how to look at my numbers and how to make decisions about those numbers and feel confident that I am able to do it and here’s what I’m deciding and why.

[00:21:09] Linzy: Yes.

[00:21:10] Diane: And one conversation I had yesterday with one of our students that I think helped to validate the complexity of it. I said you open up a really full messy closet and it’s like, where do I even start with organizing these things? Sometimes you have to just pull a whole lot of stuff out before you can see what’s there, and decide what to keep and what to get rid of, but also as our students are learning these new skills and putting them into practice, money is still flowing that whole time. So they’re learning how to swim or how to fish in a moving stream where their money is still coming in and still going out.

[00:21:46] So even the complexity of changing a bank account has to be done with some thought because you don’t want to miss a bill. And so teaching patience through that process, normalizing that, yeah, it is messy. And so that’s why we’re going to go slow and we’re going to look at these small wins and we’re going to celebrate when there’s a small win that’s important. Because this is hard.

[00:22:07] Linzy: Yeah, there’s an ongoingness about it, an ongoing relationship, that’s language that I started using with our students I think in the last couple years. It’s not something you do once and it’s over and so with that in mind, too, sometimes there can be this energy that we can have around money when we feel like we’ve been avoiding it, where it’s I’m going to do it. I’m going to get in there and I’m going to do it right. And sometimes I’ll see folks come to the course with that energy and they zoom through the first three modules in two weeks and you’re like, whoa.

[00:22:34] And it’s not sustainable, right? So it can still feel great to ride those waves. And I was just talking earlier about the creative energy that can do great things in your business, but that’s not the way you can always be with money, right? There’s going to have to be after that initial burst of cleaning house and diving in and maybe being obsessed and working on it two in the morning… after that, there has to be a more sustainable version of that relationship that

[00:22:58] Diane: Yes.

[00:22:58] Linzy: Will be your continued relationship with money throughout your working career and your personal life after that too even into retirement, right? Of a more sustainable candor with it, of checking in. At a certain point there has to be an unwinding and a groundedness with it because yeah, it never goes away until the day you die or until you descend enough into dimension that somebody else manages for you. I think those are our two options.

[00:23:21] Diane: Unless someone manages it for you.

[00:23:22] Linzy: But both of them hopefully are a long way off, for all of us. Thinking about self-employment too, I’m curious about your relationship to the idea of entrepreneurship. Is that something that you identify as an entrepreneur, as being a therapist in private practice and then doing this coaching work with us? Does that resonate? Does it not?

[00:23:43] Diane: That’s a great question. I, personally, I do not.

[00:23:45] Linzy: Yeah.

[00:23:46] Diane: I do consider myself self-employed for sure, yes. I identify myself as more of a doer in general than as a visionary. And so when I think of entrepreneurship, I think of visionary.

[00:24:01] Linzy: Interesting.

[00:24:02] Diane: And it’s hard for me to see myself as an entrepreneur. And maybe part of it too is because my private practice, I entered into a profession where there are lots of self-employed, private practice owners, you know, and then in my work on the team with Money Skills for Therapists is in a supporting coaching role helping to execute your vision which I love and I have a great time with it, but it’s interesting that you ask because I don’t necessarily see myself as an entrepreneur.

[00:24:32] Linzy: That’s so interesting ’cause when I hear you say that, I’m like, but don’t you have a vision for your private practice? Didn’t you build it? Didn’t it come from you?

[00:24:42] Diane: It did. Yes, and part of that is that my decision to go into private practice was more as a consolation or a default rather than a long term goal. It turned out to be wonderful. This wasn’t my idea, but I’m doing it anyway, kind of thing. It was, I’m glad that it happened but the idea didn’t originate within me. I think even when I went to grad school, I went to school for a master’s in counseling, but I really didn’t want to hang a shingle. I could if I needed to, but really wanted to do this other kind of work. And through, you know, a variety of different things that shifted and I got a lot of encouragement to go into private practice and so I think that community support of yeah, you’d be great at this. You should do this and I was like, okay. Yeah.

[00:25:32] Linzy: Yes, that’s very much the same way that I became a complex trauma therapist.  When a colleague referred me, somebody, and I called my colleague after and I was like. She has full DID, and she was like, I know you’re going to be great. I was like, what?

[00:25:46] Diane: What?

[00:25:47] Linzy: I think my colleagues chose me as the person who was going to bring these skills to our community. There’s sometimes a bit of a, it happens to you, experience of these things, which I do hear the difference in our identifications with entrepreneurship. ‘Cause I do identify as an entrepreneur. And although I don’t remember this, I do have one of my friends from my masters who told me in one of our classes once I had said, I’m going to start a private practice, which I don’t recall now, but I did say it apparently in a room full of people and I was the only one ’cause becoming a social worker in Ontario, that’s not usually the path that folks go, and it’s certainly not discussed at all. There’s usually the assumption you’re going to be part of some sort of system.

[00:26:25] So self-employment, many of my colleagues from my masters have now gone on to start private practices, but certainly right out the door, that’s not something that anybody was really thinking about. So I think I always had that entrepreneurial spark and where I see the spark in myself now especially, is when I start to think about it, I wonder if I could make another business successful. Just for funsies!

[00:26:47] Diane: Which, where I’m going, it might be fun for you.

[00:26:48] Linzy: Yeah, You’re like, okay, okay.

[00:26:50] Diane: I’ll be over here cheering you on and I’ll be happy to help, but yeah.

[00:26:54] Linzy: Which I see in some of my friends, too, where we’re kinda like, I wonder what a business like this could… a different business, if I could make it work. ‘Cause the skills transfer. and there’s something too about having a business that’s very much my personal brand. It could be cool to just run a bookstore, which is not true, by the way. Don’t go into being a bookstore owner right now. It’s not a great time. but that idea of, if you plug into a different business model, what could you build? And I think part of that for me now comes with being in an entrepreneurial community with others… I joined a group for Canadian women entrepreneurs, so meeting folks who own mediation companies and yoga studios and just this whole range that I’m like, oh right, there’s other kinds of businesses that women own, not just private practices like me and my friends. So yeah, but that sparkiness. And something else that I notice about myself that definitely means I’m an entrepreneur, is reading books about business and entrepreneurship.

[00:27:43] A lot like I’m hungry for it. Right now I have a list of books in my brain that have been just mentioned to me by colleagues in the last week that I’m like, okay, I’m going to read Essentialism, then I’m going to read Rocket Fuel. I’m going to go back to fix this next. I have just this list in my head. ‘Cause there’s like a hunger and a spark there for me that is really helpful when you are doing these kinds of businesses because it takes a lot of spark, it takes a lot of energy to keep coming back to it all the time.

[00:28:11] Diane: Yeah, and I think one of the things that came up when we were at the ACA conference conference, and I’ve thought about a lot too, and that I find admirable is when a a business owner identifies a gap, there’s a hole, a need that’s not being met, and says and I’ve got the tools fill it. So a lot of what we talked about was this gap in training for therapists when it comes to their money skills.

[00:28:37] And I will say that’s how I ended up shifting my own private practice towards the financial therapy and the money skills stuff because I found that so interesting and colleagues of mine hated money. They hated talking about it. I was like, what? I think it’s so much fun. So when there’s a gap and there’s a need, and this ability to say, see I see that gap. I see the need and I know how to fill it in a way that’s going to be great. That’s been really exciting to be part of, and to watch happen, and then be part of that process.

[00:29:10] Linzy: It is exciting and in some ways, I think this is what clinicians do, too. Once you can own your niche, private practice can be the same where you’re like, “I love working with complex couples, send them my way!” And people are like, “Oh, thank God. Do I have people for you?” So when we can each own that thing that really lights us up, you are both lining yourself up to do work that you actually enjoy, which is such a gift. And you’re also meeting a market need, right? To use economics language. There is a need there for that thing. Most people don’t want to do it. There’s folks who are looking for it, who can’t find it. So when you hang your shingle and you say, this is what I do. If this is you, I can help you.

[00:29:47] It’s such a gift to people, and that’s something that we talk about with our students sometimes. I certainly use this language of “You’re doing folks a disservice if they can’t find you.” If you’re an incredible therapist who does psychedelics work or who helps adult women with ADHD who are overachieving, whatever your niche is, if you really put that out there, you are sending out this beautiful beacon for your people to find you. And they need you. They’re looking for you. Like I’m just on the hunt for a new therapist right now, and I’ve looked at certain therapists websites four or five times before I’ve reached out to them, right? I’m really evaluating, are you the person for me? Are you going to understand me? Can you help me with the stuff that I’m bringing to you about me, but also about parenting?

[00:30:30] And so when you find somebody who has that website that’s like check, check, check. It’s such a relief to find that as a client and as therapists, and business owners, ’cause you do this in your private practice. We do this together in putting ourselves out there with Money Skills for Therapists and Money Skills for Your Practice Owners. It’s such a beautiful gift when those two sides can meet the need and the service comes together. Yeah. Yeah. I get really fired up about it. It is exciting. It is exciting.

[00:31:00] Diane: Yeah, it makes me think about, too, when we have conversations about outsourcing certain tasks. So the idea of and you always say it so beautifully, there’s someone out there who loves… if there’s a job you hate, there is someone out there who loves it. So helping our students determine what are the parts of my work that I really don’t like and can I hire someone to do that. Do I have the money to do that so I can do more of what I love? And that’s information that we help them figure out through better knowledge of their money skills and their business finances.

[00:31:34] Linzy: Yeah, yeah, there’s so many possibilities, always, in any set of numbers. So I’m going to start to wrap up our conversation, and I want to do a closure that is similar to the kind of closure we do in our money skills calls, or that I do. I’m going to ask you to share what are your three words for self-employment that come to mind when you think about self-employment? What are your three words?

[00:31:54] Diane: Freedom, the first one that came up. Responsibility. And the thrill, the third image was like a rollercoaster.

[00:32:03] Linzy: Yes, mine would be challenge, creativity, and purpose.

[00:32:10] Diane: Nice.

[00:32:10] Linzy: Which I feel like is rollercoaster adjacent, but it’s it’s challenging work. It’s challenging to show up and make your own container, right? And to have to like reassess and be with, and sometimes take a hard look at yourself and be like, I really messed that up. Okay. What am I doing differently? 

[00:32:25] Diane: And I’m going to show up again tomorrow.

[00:32:26] Linzy: Exactly, that’s it. It’s that coming back to it that lets you really contribute something very specific and unique to this world that literally nobody could contribute like you can, which, and that drives me. 

[00:32:37] Diane: So well said.

[00:32:38] Linzy: Thank you Diane. It’s so lovely. So lovely to have you on the podcast. You are a therapist based in Pennsylvania. I feel like we should say that. If folks are looking for financial help, can you tell a little bit about the financial therapy work that you do for people in Pennsylvania?

[00:32:53] Diane: Sure, so I’m licensed in Pennsylvania, and I am on a panel with almost all of the commercial insurances. So my caseload is almost a hundred percent insurance reimbursed which I take a lot pride in and that I’m very accessible, but it also means I have to be pretty clever and on top of my finances. And I have wonderful clients and what we really enjoy figuring out is life changes that they’re looking to make in their relationships, in their jobs, in their family situations, where money is a component. So helping them understand their money stories, how that affects their mindset now, and how that’s affecting their behaviors and what might be getting in the way of the changes that they want to make. And it’s been so exciting to see some really powerful changes in that work. So I just love it.

[00:33:42] Linzy: That’s a great niche. So Diane Webber, folks can look her up if you’re listening and you’re like, I could use some financial therapy and I’m in a transition. Diane Webber in Pennsylvania. Thank you. Thank you, Diane, for joining me today.

[00:33:54] Diane: Thanks for having me. And also look out for us in the course.

[00:33:57] Linzy: Yeah. Yes. In my little outro, I’ll do my little shout outs to our two courses, so thank you, Diane.

[00:34:02] Diane: Awesome. I loved Diane’s example of, being at a Sam’s Club on a Monday afternoon after she became self-employed, and how that feels to have the freedom to do whatever you want with your time as long as you’re thoughtful, and that you can go do errands on a Monday afternoon when there’s nobody else there.

[00:34:29] Linzy: And that is something that I notice, as I mentioned in myself and the folks that I work with something that can be hard to really embrace, but it’s such a gift of self-employment on entrepreneurship that you’re not chained to your desk, and sometimes actually being at your desk is the worst thing that you could do for your business and stepping out and taking care of yourself and going to visit a friend or having a nap.

[00:34:51] Or if you’re like me and you want to have a nap, but you should probably go outside and see other people instead. Those things can often be what is actually best for our businesses is to take care of ourselves and let ourselves be present and get out of this idea of a 40 hour work week. I think the idea of a 40 hour work week generally just does not apply to private practice, depending on how you structure your clinical days and when you tend to work best and the kind of work that you do.

[00:35:19] Your work week might look really different from that and you might be someone who thrives on routine and you have the same schedule every week. I did that when I was in private practice, but also built into that schedule was spaciousness. And built into that schedule was no clients on Fridays, and no clients after 4:00 PM and all of these kinds of things that when we don’t fully own the power that we have as self-employed people, as business owners, we can forget that. You get to set it up in a way that works for you and you get to go do that errand in the middle of the day, or you get to do that noon yoga class. Nobody is stopping you and usually it’s for your own benefit and the benefit of the business when you do those things.

[00:35:59] So invite you to just notice if you have found yourself having a hard time really owning that freedom that you’ve created and thinking about what is one way that you can really savor the freedom of your private practice today? Something that you can do that you wouldn’t be able to do if you were working for somebody else. I so appreciate Diane joining me on the podcast today. And if you are interested in getting Diane and I’s support with your private practice finances, as we mentioned, we have our two courses. There’s Money Skills For Therapists, for solo practitioners, and there’s Money skills for Group Practice owners.

[00:36:34] For our group practice owners. You can find information about both of those courses in the show notes. They each have their own door to go through, but when you go through those doors, you will learn about the course that you’re looking at, and you will have the opportunity to work with Diane and I to really set up your private practice to serve you and support you.

[00:36:51] You can also follow me on Instagram at Money Nuts and Bolts, and if you’re enjoying the podcast, leave me a review on Apple Podcasts or Spotify. It really does help other therapists and health practitioners find us when you leave us those reviews, so I really appreciate it. Thanks for joining me today.

Picture of Hi, I'm Linzy

Hi, I'm Linzy

I’m a therapist in private practice turned money coach, and the creator of Money Skills for Therapists. I help therapists and health practitioners in private practice feel calm and in control of their finances.

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